Refund policy
Evermonta Returns & Refund Policy
Effective Date: August 2026
At Evermonta, operated by Eleglo Global LLC, we aim to provide customers with a straightforward and reliable shopping experience. If an eligible purchase does not meet your expectations, you may request a return according to the terms below.
Return Period
Customers may request a return within 30 days of delivery.
To qualify for a return, the product should:
Be unused and in its original condition
Remain suitable for resale
Include original packaging where applicable
Include all original components and accessories
Not show signs of customer-caused damage, alteration, or misuse
Be associated with a valid order
Items That May Not Be Eligible
Certain items may be excluded from standard returns, including:
Customized or personalized products
Final-sale merchandise
Clearance items
Gift cards
Products that have been used, modified, or damaged through improper handling
Any product-specific return restrictions displayed on the product page will also apply.
Free Return Shipping
Evermonta provides free return shipping for eligible approved returns.
Customers should contact our support team before sending a product back so that the correct return instructions can be provided.
Do not independently ship an item to the business address without receiving return instructions.
If return shipping instructions are provided, please send eligible items to: Industrial Warehouse Distribution Group 2604 N Stadium Blvd Columbia, MO 65202 United States
Refund Processing
Refunds are generally processed within 7 business days after return inspection.
The final posting time may vary depending on the customer's bank or payment provider.
Damaged or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact:
support@evermonta.com
within 7 days after delivery.
Please include:
Order number
Description of the problem
Photos of the product
Photos of the shipping packaging where applicable
We will review the request and provide an appropriate resolution.