Shipping policy
Effective Date: August 2026
At Evermonta, operated by Eleglo Global LLC, we provide international shipping services with a primary focus on customers in the United States.
Orders are generally processed within:
1–3 business days
Processing begins after the order has been successfully placed and payment has been authorized.
Orders placed on weekends or holidays may begin processing on the next business day.
Delivery Time
After processing and shipment, standard delivery generally takes:
3–7 business days
Delivery times are estimates and are not guaranteed delivery dates.
Actual delivery times may vary depending on destination, carrier conditions, weather, holidays, or other circumstances outside our reasonable control.
Shipping Cost
Standard shipping:
$3.99
Orders totaling:
$50 or more
qualify for:
FREE standard shipping.
The applicable shipping charge will be displayed during checkout.
Orders placed on weekends or applicable holidays may begin processing on the next available business day.
Once your order has been processed and shipped, available tracking information will be sent to the email address provided during checkout.
United States Shipping
The United States is our primary market.
For U.S. orders
Orders are generally processed within 1–3 Business Days before shipment.
Shipping Costs
Any applicable shipping charges will be displayed clearly during checkout before the order is completed.
Tracking Information
After your order has been dispatched, tracking information will be provided by email when tracking is available.
Customers can use the tracking information to monitor shipment progress.
Delivery Delays
Estimated delivery times are not guaranteed delivery dates.
Shipments may occasionally be delayed because of:
Severe weather
Public holidays
Carrier operational delays
High seasonal shipping volume
Customs processing
Transportation disruptions
Incorrect or incomplete delivery information
Such delays may extend the estimated delivery timeframe.
Shipping Address
Customers are responsible for providing complete and accurate shipping information during checkout.
Please carefully verify:
Recipient name
Street address
Apartment, suite, or unit number
City
State or province
Postal code
Country
Evermonta is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information provided by the customer.
Address Changes
If you need to correct your shipping address, please contact us as soon as possible at:
support@evermonta.com
We will attempt to update the address before the order is dispatched. Once a package has shipped, changes may no longer be possible.
Lost or Missing Packages
If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, or the local carrier where appropriate.
If the package remains missing, contact us at:
support@evermonta.com
Please provide your order number and tracking information so we can assist.
Delivery Contact
For shipping questions, delivery issues, or tracking assistance, please contact:
Evermonta
Eleglo Global LLC
6551 N Locust Grove Church Rd
Columbia, MO 65202
United States
Fulfillment & Return Address: Industrial Warehouse Distribution Group 2604 N Stadium Blvd Columbia, MO 65202 United States
Email: support@evermonta.com
Contact Number:1-712-458-1399
We typically respond to customer inquiries within 24–48 Business Hours, Monday through Friday.