Shipping policy

Shipping & Delivery Policy

Effective Date: August 2026

At Evermonta, operated by Eleglo Global LLC, we provide international shipping services with a primary focus on customers in the United States.

Order Processing

Orders are generally processed within 1–3 Business Days after successful payment confirmation.

Orders placed on weekends or applicable holidays may begin processing on the next available business day.

Once your order has been processed and shipped, available tracking information will be sent to the email address provided during checkout.

Estimated Delivery Times

Estimated delivery times vary depending on the destination:

United States: 7–14 Business Days
France: 3–7 Business Days
United Kingdom: 5–10 Business Days
Other European Countries: 5–10 Business Days
Canada: 7–15 Business Days
Australia & New Zealand: 7–15 Business Days
Japan: 7–15 Business Days
South Korea: 7–15 Business Days
Singapore: 7–15 Business Days
Other Countries & Regions: 10–20 Business Days

These delivery times are estimates and are calculated after the order has completed processing.

United States Shipping

The United States is our primary market.

For U.S. orders, the estimated delivery time is:

7–14 Business Days

Orders are generally processed within 1–3 Business Days before shipment.

Shipping Costs

Any applicable shipping charges will be displayed clearly during checkout before the order is completed.

Shipping costs may vary depending on the destination, order size, shipping method, and other applicable conditions.

Tracking Information

After your order has been dispatched, tracking information will be provided by email when tracking is available.

Customers can use the tracking information to monitor shipment progress.

International Shipping

We provide shipping to selected international destinations.

Customers outside the United States should be aware that international shipments may be subject to:

Customs processing
Import regulations
Local taxes
Duties or other government charges
Carrier delays

Any customs duties, import taxes, or similar charges imposed by the destination country are generally the responsibility of the recipient unless otherwise stated at checkout.

Delivery Delays

Estimated delivery times are not guaranteed delivery dates.

Shipments may occasionally be delayed because of:

Severe weather
Public holidays
Carrier operational delays
High seasonal shipping volume
Customs processing
Transportation disruptions
Incorrect or incomplete delivery information

Such delays may extend the estimated delivery timeframe.

Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully verify:

Recipient name
Street address
Apartment, suite, or unit number
City
State or province
Postal code
Country

Evermonta is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information provided by the customer.

Address Changes

If you need to correct your shipping address, please contact us as soon as possible at:

support@evermonta.com

We will attempt to update the address before the order is dispatched. Once a package has shipped, changes may no longer be possible.

Lost or Missing Packages

If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, or the local carrier where appropriate.

If the package remains missing, contact us at:

support@evermonta.com

Please provide your order number and tracking information so we can assist.